Submit a General Airport Report Form

If you have a Security, Safety Management System or a Health and Safety incident or observation, please click below to report to the Airport Management. 

For urgent matters please call directly prior to reporting with the form.

Click here to submit a form to Airport Management.

Airport Safety and Security

With hundreds of people travelling through and working at the airport each day safety of our guests, employees, and community are extremely important to the North Bay Jack Garland Airport Corporation.

In order to ensure that we constantly work towards improving everyone’s safety and security, the North Bay Jack Garland Airport has very active Airport wide Safety Management System (SMS) and Security Program in place.

Customs

Canada Border Services Agency (CBSA) clearance is available at YYB North Bay Jack Garland Airport for aircraft with 15 people or less. The hours of service are Monday-Friday, 0800- 1600 hrs (8:00 a.m. to 4:00 p.m.) excluding holidays. Details of the services offered can be found on the CBSA website or by contacting 705-472-8008.

After hours customs clearance service for aircraft with less than 15 people is available on a cost recovery basis. Please contact the local CBSA office for cost details.

Aircraft with more than 15 people may be accommodated with advanced arrangements.

Custom service for special charters may be available subject to prior arrangements being made with CBSA and the Airport Authority.

Canada Customs
     

Local Number: 705-472-8008
     
Toll Free (within 705 area exchange): 1-800-223-0442
     
CANPASS: 1-888-CANPASS (226-7277)

Other Agencies Safety and Security Information

Canadian Border Services Agency (CBSA) – Traveller Tips

Canadian Transportation Agency (CTA) – Fly Smart Brochure

Foreign Affairs and International Trade Canada – Travel Advisories

UAV Operations

To ensure safe operations at airports throughout Canada Transport Canada has safety rules in affect. Drones share airspace with other drones and aircraft. Knowing where to fly your drone is an important part of keeping the skies safe. To learn more about where you can and can't fly a drone visit Transport Canada.

Operating a drone within the 7NM (13km) radius of the North Bay Airport Control Zone requires the operator of a drone to adhere to 'Advanced Operational' requirements, and as such requires permission from Nav Canada. To learn more visit Nav Canada RPAS. 

Any operator who fails to comply with the new flying restrictions and conditions could be subject to fines of up to $3,000. Call 911 or your local law enforcement agency immediately if you witness illegal drone use.

Please visit www.canada.ca/drone-safety to learn more about the new rules, and updates on the department’s progress on drones.

To learn more about the restricted areas visit the National Research Council Canada UAV Site Selection Tool.